Ladies & Girls Unicorn Inspired Headband - Flowers and Horn Birthday Party Accessories

Ordered dress one month ago for daughter’s birthday party- dress is beautiful and when unsure if it would arrive on time, emailed company who were excellent in hurrying through order and it arrived on time! However dress did not fit properly and have been contacting company through website chat function and email to return it but no response from company how to go about this! Disappointing!